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Right to access personal information

           In a seashell

Under PIPA, you have the right to access the personal information that an organisation holds about you.

There are a few exceptional situations in which you can’t access it.


           People ask

What is the right of access?

As an individual under PIPA, you have the right to ask an organisation whether it is using or storing your personal information. You can also ask the organisation for copies of your personal information. You must do so in writing.


This is called the right of access and is also commonly known as making an access request.


This piece of advice to individuals explains how to make an access request.


Why do people make an access request?

You can make an access request to find out:

  • what personal information an organisation holds about you;

  • how the organisation is using it;

  • who the organisation is sharing it with; and

  • where the organisation got your information from.


This information can also help you exercise your other privacy rights effectively. 

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