Where we provide links to websites of other organisations, this privacy notice does not cover how that organisation processes personal information.
General Information
This privacy notice tells you what to expect us to do with your personal information when you make contact with us or use one of our services. The first part of the notice is information we need to tell everybody.
Sharing your information
We will not share your information with any third parties for the purposes of direct marketing.
Your right to complain
We work to high standards when it comes to using your personal information.
PrivCom’s contact details
The Office of the Privacy Commissioner (PrivCom) is the controller for the personal information we use, unless otherwise stated.
Changes to this privacy notice
We keep our privacy notice under regular review to make sure it is up to date and accurate.
How you can contact us
In this section:
* Calling our helpline * Submitting a form through our website * Social media * Emailing us * Writing to us
Children’s information
A person with a reading age of at least 14 should be able to follow the main points of this policy.
Managing customer contact
In this section:
* Restricted contact * Single point of contact * What are your rights?
Your data privacy rights
Under data privacy law, you have rights that we need to make you aware of. The rights available to you depend on our reason for using your information.
How do we get information?
Most of the personal information we use is provided to us directly by you.
Request a service adjustment
On this page:
* Service adjustments * How long we keep it * What are your rights?